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Culture and Engagement Assessment

The latest Gallup worldwide employee engagement survey put the number of engaged employees at 13%. The not engaged and actively disengaged groups are both risks and opportunities for organizations. At Mentoras, we turn our clients’ engagement risks into opportunities.

We are gifted in conducting culture assessments and employee engagement surveys through which we will design an intervention programme to maximize your team’s potential.

In a synopsis form, we will work with your leadership team to:

  1. Conduct an organization culture audit or assessment using a known and effective tool.
  2. Analyze and interpret your current culture and the preferred culture based on your staff feedback
  3. Design an intervention programme to change or improve the suitable culture to align your corporate aspiration with your people and productivity level.
UPLIFTING LEADERSHIP

At Mentoras, everyone is a leader or on a journey to being a leader. That is what we infuse into the minds and mentality of our clients. Our Uplifting Leadership programme is a series of engagements geared toward the development of the leadership pipeline of your team members.

All your process or product owners are leaders of their respective job functions. Uplifting leadership programme develops an ownership mentality in all your team members, thereby breeding people who are:

  • Charismatic influencers
  • Catalytic Improvers
  • Brilliant Executors and
  • Successful Achievers.

At the end of our intervention, we will develop a 90day riot and harvest period for your team to initiate and get approval for ideas that will impact your organization’s culture, people, processes, services, and products

UPLIFTING SERVICE
As Business Analysts and process improvement experts, we are skilful in measuring service commitment, bottlenecks, and delivery metrics. Uplifting service is a product where we:

  • Conduct assessment of service levels
  • Analyse and measure service efficiency and perception
  • Measure process time, touch, and pain points
  • Develop improvement and measuring metrics
  • Design process map and
  • Uplift people and service rendition.